To keep our employees safe, part of our staff works from home to process your orders. This change has delayed our shipping times by one day. Most in-stock orders placed on the web site today before 5:00 PM will ship the following business day. Always call us about time sensitive orders to confirm availability and ship date.
Domestic Shipping: Our web site offers calculated UPS and USPS (Post Office) rates inside the US.
International Shipping: Our web site offers calculated USPS (post office) and UPS rates outside the US. International orders are normally shipped within two business days of payment receipt.
UPS or FedEx 3rd Party Billing: To bill your own UPS or FedEx account number, place your order by phone. When using your own account number, you will pay a $2 handling fee per order for UPS, and $5 handling fee per order for FedEx.
Tracking: All packages are tracked and fully insured. We will send an email with tracking information the day that your package ships.
Shipping Location: Most orders are shipped from our warehouse in Fairfield, Ohio; however, some orders will ship from a different warehouse. If your order needs to arrive by a certain date, call or e-mail us to make sure that it will.
Important: To insure the best possible outcome, please contact us by phone or email before shipping any package back.
UPS Ground shipping map of expected "Time in Transit" of order, once it ships from our Ohio location: